General

• Ordering
  • Quotes
  • Orders
  • Payment methods
  • Invoices
  • Reference numbers
• Delivery
  • Delivery times
  • International delivery
  • Different delivery address
• My Beetronics account
  • Create an account
  • Change account details
  • Reset your password
  • Delete your account

Delivery times

All orders within the United Kingdom are shipped by UPS and ship free of charge in the mainland United Kingdom. Orders placed before 10:00 pm are dispatched from our warehouse the same day (Monday to Friday). Orders are delivered within 4 working days. As soon as your package has left the warehouse, you will receive a tracking number by email you can use to keep track of your shipment.

Due to recent changes to trade agreements between the UK & EU, customers living in the UK will no longer be charged VAT on their Beetronics' purchases. Orders to the UK will be shipped with a DAP (Delivered at Place) service and you may be required to pay duties and taxes on your purchase when it arrives in the UK. The courrier will contact you about these fees prior to delivery.

It is also possible to track your order through your account. Go to My account (when logged in) and click Orders. Here you can find the details and the tracking number of your orders.

* If you are not available to accept the delivery, the courier may leave you a delivery attempt notice and will try again the next business day.