Touchscreen support

• Installation guide
  • Installing the touchscreen
  • Operating the touchscreen
  • Calibrating the touchscreen
  • Touchscreen drivers
• Features
  • PCAP multi-touch panel
  • IP65
  • Voltage range
  • Dimming
  • Flush mounting
  • Wall mounting
  • Rack mounting
  • Connections
• Troubleshooting
  • Color calibration
  • Unclear or blurry image
  • No fullscreen image
  • No signal message
  • Touch is not recognized
  • Touch keeps disconnecting
• FAQ
  • Supported operating systems
  • USB cable length
  • Glass thickness
  • Protective or anti glare film
  • Touchscreen in portrait mode
  • Cleaning your screen

USB cable length

Our touchscreens consist of a panel with a touch layer. The touch layer is controlled with a USB 2.0 cable which also provides the touch layer with 5V of power. The loss of touch functionality almost always due to power interruption.

All our touchscreens are supplied with a 1.5 meter USB 2.0 cable. The maximum length of a USB 2.0 cable is 5 meters. If you need to extend to a longer distance, an active USB extender must be used which does not convert the USB signal.